What We Know About UK Plant-Based Meat Consumers

A survey of UK consumers on their views on PBM, and implications for producers to increase market growth. 

October 2023

After several years of exponential growth in the plant-based meat (PBM) market, this report takes stock of how consumers view PBM today, and what producers can do to increase market growth. To this end, we surveyed 1,000 people in the UK about their views on PBMs. – Chris Bryant, Mathilde Alexandre, Elsa Guadarrama, Indy Kaur & Gill Hayes

1. Background

After several years of exponential growth, the market for plant-based meats (PBMs) has experienced a slowdown. While the market is still growing in many areas, and has more than doubled globally since 2017, volume and value sales of PBMs have faltered in some key markets.

There appears to be several possible explanations for this trend, including inflation and the cost-of-living crisis affecting demand for more expensive options, a post-COVID return to old habits and surge in food service over retail, and a rising narrative about the negative health impact of so-called ‘ultra-processed’ foods.

In this research, we set out to explore the attitudes and opinions of the British public towards PBMs, with a particular focus on what they liked about these products, what they did not like, and, if they had reduced their consumption of PBMs, why they had cut back.

2. Methodology

We recruited a representative sample of 1,000 people in the UK through the online survey platform Attest in July 2023. 

The participants were representative of the UK in terms of age groups, gender, and region, and were compensated for their participation through Attest. Full demographic details are in Appendix 1.

Participants answered closed and open-text questions about their diet, how and whether they purchase(d) PBMs, and their opinions about different aspects of PBMs. The full survey questionnaire is in Appendix 2.

3. Findings

3.1 Types of PBM Consumers

3.2 Overall Attitudes

3.2.1 Diets
3.2.2 General attitudes towards PBMs

Participants also gave their views on a series of statements about plant-based meat (see above).

  1. The majority (54%) agreed that when they eat PBMs, it is usually as a substitute for meat. This supports the view that alternative proteins do, indeed, displace demand for meat. This helps frame how consumers are judging their experience of the category both in taste and price terms.
  2. The most agreed-upon statements related to the most important factors: taste and price.
    1. Two thirds of respondents (66%) agreed that some PBMs taste much worse than others, indicating that there is inconsistent quality in PBMs. This is a particularly important point, as innovation in the PBM sector is continuous and ongoing, with rapid improvements in product quality in recent years. Continually reviewing and refreshing product ranges in this category is recommended, and indeed, is practised by many retailers.
    2. A majority (62%) agreed that plant-based meat costs much more than the equivalent animal meat. Retailers should consider how to make PBMs accessible to all, including continuing to invest in their own products, which are often cheaper than PBM brands, and offering price promotions. One strategy that has been observed is to target price parity for products where the animal product is relatively expensive, thus providing a higher price point for PBMs to compete with. 
  3. Nearly half (49%) were worried that plant-based meat is too processed or unnatural. This suggests that the idea of ‘ultra-processed’ food has had some traction in affecting plant-based meat demand. That said, it is worth noting that being processed/unnatural was mentioned by just 7% of respondents in open text questions, which could suggest this concern is not top-of-mind.
  4. A large portion of respondents (51%) said they wanted more information about plant-based meat. More information is given in Sections 3.2.4. And 3.3.4.
  5. Nearly half (43%) said they saw no reason to replace conventional meat. This suggests there is room for far more public information and education about the benefits of meat reduction, especially for those who consume meat in higher-than-recommended volumes
  6. Low hunger satiation and having too much choice were a concern for a minority of respondents: just 32% and 27% agreed with these statements, respectively. Notably, ‘too much choice’ was the most disagreed-with statement, indicating that consumers are not opposed to retailers exploring different brands in the category, as many have done.
3.2.3 What PBM consumers say they like about plant-based meat

When asked open-text questions about why they bought plant-based meat and what they liked about it, among the most commonly mentioned words were ‘taste’, ‘better’, ‘healthy’, ‘healthier’, and ‘good’. Respondents often mentioned both health and taste reasons together. This is an indication that some consumers do like the tastes of products on offer currently, and largely view them as healthier options.

3.2.4 What lapsed consumers say they dislike about plant-based meat

When asked open-text questions about why they reduced their consumption of plant-based meat, if they had, the most commonly-mentioned themes were taste and price, reiterating the importance of these two main drivers of adoption. PBM producers and retailers must continue their efforts to drive down production and sale prices, and to improve product taste and texture profiles. Consumers tended to discuss price especially as relative to animal products – i.e. plant-based products are more expensive than meat. 

We also asked participants which brands they thought were worse and why. In general, this analysis revealed very low brand recognition – most respondents did not mention specific brands, and many said they could not remember brands. The reasons given were generally related to taste, and included words like ‘taste’, ‘texture’, and ‘bland’.

3.2.5 Perceived price gap

Of those respondents who indicated that plant-based meat alternatives cost more than animal-derived meat, the most common estimated price gap was 20–50%, followed by 10-20%. Very few people indicated that the price gap was above 50%.  This represents a fairly accurate estimate, and highlights the need for producers and retailers to further drive down the price of PBMs.

3.2.6 Additional information

For the 51% who said they needed more information, there was quite a range of different types of information they wanted. Approximately 41–46% of people said that they wanted more information about the benefits of PBM over conventional meat, the nutrition they might miss if they replaced meat with PBM, how to cook and prepare meals with PBM, and specific nutrition questions such as iron and protein.

Although we allowed an ‘Other’ text entry option here, fewer than 1% of participants wrote in, and the majority of those responses were covered by other topics. The topic of what further information consumers want about plant-based meat is worthy of further research.

3.3 Analyses by Segments

3.3.1 Diet by group

As shown, the only group where omnivores are a minority is the Frequent PBM Eaters. This group was approximately evenly split between omnivores, flexitarians, and non-meat-eaters (pescetarians, vegetarians, and vegans). The Occasional PBM Eaters were about two-thirds omnivores, while the Former Frequent PBM Eaters were about 60% omnivores. Omnivores were upwards up 80% of the three least engaged groups: Eaten PBM Before, Never Tried PBM, and Unfamiliar with PBM (N.B. This last group was only 3%). 

3.3.2 Attitudes towards specific aspects by group

On the graph above, the average agreement with each statement is represented for each group. The scale was from ‘Strongly disagree’ (1) to ‘Strongly agree’ (5), with a mid-point of ‘Neither agree nor disagree’ (3). Values above 3.00 indicate a tendency to agree, while values below 3.00 indicate a tendency to disagree. All of the observed mean values fell in the range of 2.00 – 4.00, so we have zoomed in on the axis to highlight the differences. This data is also given in percentages in Appendix 3.

Some of the most striking observations:

  1. The Frequent PBM Eaters are the most likely group to say they use PBMs as a substitute for meat, though all groups tended to agree with this, except for those who have never tried PBMs. This group was also the least likely to agree that there are no good reasons to reduce meat consumption, as well with a range of concerns about PBMs. 
  2. All groups tended to agree that PBMs were more expensive than conventional meat, and that some products taste worse than others. Interestingly, the groups most likely to cite these concerns were the Occasional PBM Eaters and the lapsed consumer groups. This supports the view that price and taste are major barriers, especially for consumers who are open to PBMs in principle.
  3. The less familiar consumers were more likely to agree that PBMs are processed/unnatural, that there is no good reason to reduce meat consumption, that PBMs would fail to give them enough energy/satiation, that there is too much choice of PBMs, and that they need more information about PBMs. This reflects the general disengagement with the category of these groups, and reflects the need for more persuasive information on reasons to shift.
  4. The statements on which there is general agreement/disagreement is reflected in the graph in Section 3.2.
3.3.3 Perceived expense by group

It is worth noting here that, in terms of their price estimates for PBMs, the Former Frequent PBM Eaters more closely resemble the Never Tried and Eaten Before groups than the Occasional and Frequent PBM Eaters. This could indicate that price is a particular concern for the Former Frequent PBM Eaters.

3.3.4 Additional information by group

In terms of additional information, the Former Frequent PBM Eaters and the Occasional PBM Eaters were most likely to say they wanted more information about the benefits of PBM over conventional meat. Nutrition was the key concern for the Never Tried, Eaten Before, and Frequent PBM Eaters.

Major Conclusions

  • The major consumer barriers continue to be not liking the taste and a relatively high price

    • Most people agree (66%) that some PBMs are much worse than others.
    • Most people agree (62%) that PBMs cost much more than the equivalent animal products.
    • The major complaints of PBM cited were, by far, relating to taste and price.
    • The majority of those who said PBMs were more expensive correctly identified the current price premium of 20–50%.
    • The most common responses about why participants had reduced PBM consumption related to taste/texture (40%) and price (21%).
  • Views are divided on the healthiness of PBMs

    • Almost half (49%) of respondents said that they were concerned that PBM is too processed or unnatural, indicating that this narrative is getting some traction. 
    • That said, just 8% cited nutrition/health concerns in open text questions, and just 7% cited concerns about PBMs being processed/unnatural, so this concern may not be top-of-mind.
    • The major benefits of PBM cited were health benefits (39%) and taste/texture (36%).  This indicates that PBMs are still perceived as a healthier choice and a satisfying eating experience by many.
  • There is a need for information campaigns on why to eat less meat

    • Almost half (43%) of respondents said that they saw no good reason to replace conventional meat.
    • Participants said they wanted more information on a range of topics, including the benefits of PBMs, nutritional questions, and how to cook/prepare PBMs.
  • Almost 40% of consumers are occasional or frequent PBM eaters

    • Those who eat PBMs frequently were 13% of our sample, and those who eat PBMs occasionally were 26% – a total of 39%.
    • These groups are the most likely to use PBM as a replacement for meat, and the least likely to have concerns about PBMs being processed or unnatural.
  • Lapsed consumers are about one third of consumers

    • Those who have eaten PBMs before but not since were 22% of our sample, and those who used to eat PBMs regularly were 12% of our sample – a total of 34%.
    • These groups agreed most strongly with the statements about taste and price, indicating that these are major concerns for lapsed consumers.
  • About one quarter of consumers had never tried PBMs

    • Those who had never heard of PBMs were just 3% of the sample, and those who had never tried them were a further 24% – a total of 27%.
    • These groups were the least likely to reduce their meat consumption, were the most likely to say they saw no reason to reduce their meat consumption, and had the strongest agreement with a range of other concerns about PBMs.

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